Superimmersive× Partner institution
Administration

Administration / Business Processes

Potential AI-driven workplace interactions, customer service and business-process simulations.

Explore workplace, customer-service and business-process simulations as a later training module.

Suggested Proof of Concept

A focused 3-week technical demonstration

Superimmersive proposes a focused 3-week Proof of Concept demonstrating web-based AI voice-driven customer-service calling — one simulated workplace conversation.

The POC will allow a learner to:

  • 01Start a simulated customer-service call in the web browser.
  • 02Speak with an AI-driven simulated customer.
  • 03Follow one focused conversation path for a workplace scenario.
  • 04Complete or reset the call.
  • 05Repeat the exercise to practise the interaction.
3 Weeks
Development and refinement of the core experience.
Web
Browser-based experience on a standard computer.
R85,000
Fixed POC development fee.

The POC is intentionally limited to one AI voice-driven calling scenario. It is intended to demonstrate technical feasibility and educational potential, rather than deliver a complete multi-scenario customer-service, CRM or business-process training system.

Potential Next Step

Following evaluation, the POC could be expanded into a more comprehensive administration training solution incorporating additional workplace interactions, customer-service scenarios and business-process simulations.

  1. Proof of Concept

  2. Evaluation

  3. Expanded Training Module

Expanded Training Module

  • 01Workplace interactions
  • 02Customer service
  • 03Business-process simulations

Choose this as the Proof of Concept

Nothing on this page is an approved project. It is a proposed Statement of Work for discussion.

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